Please don't ask us for marketing materials, promotional items or cigarettes. It's our policy not to send out such items in response to consumer requests.

If you’re unsatisfied with one of our products please send it, along with details of where and when you bought it, to your nearest Philip Morris International office. You'll find their address on our Where to find us page. Please clearly mark your envelope “Quality assurance”.

Journalists should call our media office on +41 (0)58 242 4500 or send an email to media@pmintl.com.

Please note that our media office cannot respond to general or consumer inquiries.

If you have questions concerning investor relations, please visit our investor contact page or call us at +1-917-663-2233 (New York) or +41-58-242-4257 (Switzerland).

To find out about career opportunities or to apply for a job with us, please visit our careers site.

We look forward to your comments and suggestions about our website, our products, our company and the way we do business.